Use the following steps to see the detailed information about the line in the FUEL Service Department software:

1. Select the necessary line from the lines grid on the Dispatch window.
2. Select RO Line / Line details on the main menu of the window, press Ctrl + D on the keyboard or click the Line Detail button on the Dispatch window. The Line Details window appears.



3. The Line Information section displays the description of the line. Change it if necessary.
4. The customer complaint is displayed in the Customer complaint field.
5. The Technicians Information grid displays the information about the labor operations of the line and the technicians assigned to or working on them.
   
   LOP - The sequence number of the labor operation on the line.
   OP Code - The code of the operation.
   Description - The description of the labor operation.
   Technician - The control number and full name of the technician assigned to the labor operation.
   Actual Time - The actual amount of time in hours the technician worked on the current labor operation. The value of the field gets updated in the FUEL Service Department software when the technician is put to work on the line.
   Flat - The amount of sold hours for the labor operation. Usually this amount is taken from the Flat rate hours field of the operation code record or is entered directly on the Technicians Information window of the Post Charges module of the FUEL Service Department software.


The following actions can be performed on the Line Details window of the FUEL Service software:

Assign technician to the labor operation in FUEL Service Department software
Put technician to work on the labor operation in FUEL Service Department software
Open the line in FUEL Service Department software
Finish the line in FUEL Service Department software
Finish the line partially in FUEL Service Department software
Put the line on hold in FUEL Service Department software

View technician information for the line in FUEL Service Department software
View technician jobs in FUEL Service Department software
View technician time in FUEL Service Department software
View technician flagged time in FUEL Service Department software


6. Use the Previous and Next buttons to navigate through the lines of the repair order on the Line Details window. If the description of the current line was changed, clicking these buttons saves the description automatically.
7. Click the Close button to exit the Line Details window and return to the Dispatch module window.


Note: Clicking the Close button does not undo the changes made to the labor operations or technicians.