The line is put on hold in case, the job on it needs to be set aside for some time. There can be numerous reasons for it: for example, technician is waiting for the part from the inventory department. Use the following steps to put the work on the line on hold in service and repair software:
Important: The line with the Finished or Booked status cannot be put on holdin FUEL Service software.
- Select the necessary line or lines using the CTRL or SHIFT buttons on the keyboard.
- Click the Hold button. The Hold window appears.
- Select the reason for the hold from the Hold type drop-down.
- Enter the time in the Hold time field.
- Select the Is this car available for other repairs? check box to set the AVL / Line on Hold status to the repair order. In this case the work can be started on other lines of the repair order. Clear the check box to set the Veh. disabled status to the repair order. No work can be started on the repair order in this case.
- If the repair order has the lines with the Working status, the Is this car available for other repairs? check box is selected and disabled. The repair order status remains AVL / Working in FUEL Service Department software.
- If all other repair order lines have either Hold, Finished or Booked statuses, the check box is cleared and disabled. The repair order status becomes Veh. Disabled in FUEL Service Department software.
- The status of the line is changed to Hold. The status of the repair order becomes AVL / Line on Hold, if there are no lines with the Working status or the repair order has at least one line with the Opened or Assigned status in FUEL Service Department software.
To start the work on the line, which has the Hold status, first, open the line.
To change the Hold status of the line (e.g. from the Parts Hold to Sublet Hold), open this line and put in on hold one more time selecting the necessary hold type and time.
See also: |
View line details in FUEL Service Department software |